Our services:

1. We would strictly check the material, size and color of sample step by step before we confirm the order.

2. We will trace each step of production from beginning to end.

3. The pens will be checked by our QC team before packed.

4. If our customers have problem, we will do our best to help them.

Q1:Are you a Factory or trading company?

         We are a factory which is located in Ninghai Town,Ningbo City.

Q2: When will the products be deliveried if the order has been placed?

       We promise we do delivery our hot products in 7 days and it will take 28 days for the customised itmes.

Q3: What is your quality control process?

       We are certified with ISO-9001, and strictly follow the ISO procedures. We do 100% testing for any of products before the order has been deliveried.

Q4: What Certificates do you have?

       Our products have been tested by CE and RoHS Sandards which is complied with the European Directive.

Q5: Do you have any sales sevivce?

       Yes, we do 1 Year Warranty for any of our products.We keep promise we do full refund for the defective products. 

Q6: What about the payment?

       We accept T/T, L/C for the large quantities order, and Western union and Paypal will be accept for the samll quantities order. 

 Samples:

1. We could provide free samples, but the freight fee will be paid by the customers.

2. When we confirm the payment, we will start to prepare the samples ASAP. Your full address

(including receiver’s full name, phone number, zip code, city and country) should be well declared.