Q1: How do you control the products quality?
A: We have strict quality control system including incoming material inspection, production line management, final full inspection and random inspection on loading. Based on this, we are able to deliver final high-quality products for you.
Q2: How much time to ship the goods if place an order?
A: Usually it will take 2-3 days to finish the goods, but sometimes depend on the order quantity, which item you choose, packing and season.
Q3: Could I put my logo on the products?
A: Both laser-engraved and silk-screen printing are available. Please send us your logo artwork so we can prepare the digital approval for your checking and make final sample.
Q4: Do you supply free 3a 3W cob led headlamp sample?
A: Yes, we supply one free 3a 3W cob led headlamp sample for checking but the customers need to bear the express delivery cost. The lead-time of sample will be 4-7days if it is out of stock.
Q6: What’s the period of validity of complaint?
A: Normally, we accept the complaint within one month after receipt of the goods. For special circumstances, please kindly contact our sales.
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Q1: Can I have a sample?
A: Yes, we welcome sample order to test and check quality.
Q2: Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available.
Q3: Which payment means do you have?
A: We have paypal,T/T,Western Union etc, and bank will charge some restocking fee.
Q4: What shipments do you provide?
A: We provide UPS/DHL/FEDEX/TNT services. We may use other carriers if necessary.
Q5: How long will it take for my item to reach me?
A: Please note that business days, excluding Saturday,Sunday and public Holidays, arecalculated in terms of delivery period. In general, it takes about 2-7 work days for delivery.
Q6: How do I track my shipment?
A: We ship your purchase before the end of the next business day after you have checked-out. We would send you an email with tracking number, so you can check the progress of your delivery at the carrier’s web site.
Q7: Is it OK to print my logo?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.